Frequently Asked Questions

Upcoming Stays

  • What time can I check in? How late can I check in?

    Our front desk is open 24 hours; therefore, we can check you in any time after 4pm. If you would like to notify us of your estimated arrival time you can do so, however, it is not mandatory.

  • Do you charge a “resort” or “destination” fee on reservations?

    We are pleased to let you know that we do not charge a resort or destination fee for any reservations at our property.

  • Can I pay cash for my room upon check in?

    Our front desk staff would be more than happy to take your cash payment for your room rate and tax only, however, a valid debit or credit card for the incidentals is still required at check-in.

  • What is authorized on my card when I check in?

    Upon checking in, an authorization for the full amount of your stay plus $50.00 per night to cover incidentals will be taken from your card to establish credit for your stay.

    If using a debit card, the authorization amount will be deducted from your account balance. Upon checkout, the total balance will be charged to your card and the authorization amount released. Depending on your banking institution, the release may take 2-7 business days per financial institution’s policies. The hotel is not responsible for the overdraft fee associated with your debit card.

  • Is there a minimum age requirement to reserve a hotel room?

    The primary guest must be 21 years of age and must present a valid identification and a debit or credit card that matches the identification and reservation name at the time of check in.

  • Do you allow pets?

    Well behaved dogs are always welcome at The Cavalier at no extra charge. Upon check in, we will require you to sign our Pet Agreement. Dogs are welcome on-leash in our pet-friendly areas and may not be left unattended in guest rooms. More guidelines are below.

    Acceptable Pets: We welcome well-mannered and groomed dogs under 80 pounds, with a limit of two per occupied room. Your pet(s) must be up to date on all recommended vaccinations, and you must agree to provide current records from a licensed veterinarian upon request. Other pets are considered on a case-by-case basis at the sole discretion of our management team.

    Pet-Friendly Areas: Please use the grass areas on the ocean side of the property and the pet service stations to dispose of pet waste in the receptacles provided. Pets are not allowed in the restaurant, pools, laundry, or fitness center areas (these exclusions do not apply to service animals).

    Damage & Soiling: If your pet has an accident, please call the Front Desk and allow us to utilize enzymatic cleansers to prevent additional damage & associated costs that will occur by allowing pet stains to set.

    Behavior: Pets are not to be left unattended in the room or vehicles on the premises. If needed, please check with the office for a list of local pet sitting services. Pets are to be supervised and on a leash at all times while in the hotel or on the property grounds. If your pet is a beach swimmer, please notify the Front Desk and we can provide pet towels for your use. Please do not bathe your animal(s) in our bathtubs or use the guest linen.

    Noise & Disturbing Pets: Should your pet(s) disturb other hotel guests, the Resort reserves the right to refuse to continue providing accommodations for your pet.

  • Are you child-friendly and which room should I book traveling with them?

    Yes, we are very kid-friendly! We have our outdoor activities for the whole family which include our over-sized chess and checker boards, tic tac toe and cornhole as well as 3 fire pits that are lit every night from sunset to 9:45pm. We recommend booking our Standard Queen Queen Room or Standard Queen Queen ADA room (sleeps up to 4) for family friendly accommodation.

  • What are the quiet hours at the Hotel?

    Our quiet hours at our property begin each night at 10pm until the next morning at 7am.

Location & Hearst Castle

Guest Rooms

  • Can I request a downstairs or upstairs room?

    Since all of our room types have two floors, if you would like to request a particular floor, our front desk would be more than happy to take these requests. Please call us directly at (805) 927-4688 or email us at frontdesk@cavalierresort.com and we will do our best to accommodate your request. Please note that these requests are based on availability. All of our ADA accessible rooms are downstairs since we only have stairs at our property to access the second floor.

  • Do all of your rooms have direct ocean views?

    Our rooms that offer direct ocean views will only be our Deluxe King Ocean View rooms with Patio and Premium King Oceanfront rooms. These two room types also have a wood burning fireplace in the room and patio or balcony.

  • What is the difference between an ocean view and a coastal view?

    Our rooms with an ocean view offer a full forward facing oean view. Our coastal view rooms offer a side view up or down the coast.  

  • Are there fridges in the rooms or microwave access?

    All of our guest rooms have mini bar fridges where you can keep your personal items cool. It is important to know that half of your mini bar fridge is stocked with drinks available for an additional charge. However, there is no charge if you store your personal items. We do not have microwaves available on our property.

  • Do you have air conditioning?

    We are lucky enough to be located in an area where we have cool ocean breezes year-round. Therefore, we do not have any air conditioning on our property.

Hotel Amenities

  • What complimentary amenities do you offer?

    We provide regular and decaf coffee available at our front desk 24 hours a day. All of our guest rooms have Keurig coffee makers with coffee, decaf and tea pods.

    Our outdoors heated pools and jacuzzi are open daily 9 AM-9 PM year-round. Be sure to bring your bathing suit and we will provide pool towels at the front desk.

    We have family-friendly outdoor games that are available for guest use during daylight hours that include over over-sized chess and checker boards and cornhole. Stay warm and comfortable by one of our three firepits that we light up at sunset to 9:45pm that are first come, first serve.

    We have a fitness center that is open daily 9 AM- 9PM that is centrally located on our property for easy access for all guests.

    Our guest laundry is also open daily from 9 AM- 9 PM with two washers and dryers that are coin-operated. If you need detergent, we also have dispensers available at the cost of 50 cents each.

  • Are your pools and jacuzzi open year-round?

    Our two outdoor heated pools and jacuzzi are open year-round. They are open daily 9am-9pm. We do have our pools heated to about 86 degrees Fahrenheit.

  • Do I need to bring my own wood for the outdoor firepits?

    Our 3 outdoors firepits are lit by our staff every night (weather permitting), from sunset to 9:45pm. We provide the wood for the outdoor firepits, so all you have to do is sit and enjoy the spectacular views of the Pacific Ocean.

  • Can I barbecue on your outdoor firepits?

    Our 3 outdoor fire pits are used to keep all of our guests warm that are trying to watch the sunset and possibly accompanied by a nice, warm beverage. For smore lovers, we do allow smore’s to be made at our firepits, however, we do not allow any other food to be cooked.

  • Can I access the beach from your hotel?

    Yes! One of the advantages to being an oceanfront property means being able to walk down to the beach right from our property without having to cross the street. Please ask of Front Desk staff for further directions, if needed.

Dining

Weddings & Group Reservations